Frequently Asked Questions

You’ll find the answers to many of your questions about AnchorCo and our products below. If not Contact Us

Can I get a discount for larger quantities?

Please email us at orders@anchorco.com for a custom quotation.

How quickly do you ship?

Orders ship within 24 business hours after we receive them. Orders received before 2:00pm EST Monday through Friday usually ship the same business day (unless otherwise noted).

We are closed on the following holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, the day after Thanksgiving, and Christmas Day.

How can I find out when my order will arrive?

All orders ship from Connecticut. The drop-down menu in the shopping cart that shows the shipping rates also shows the number of days in which your order should reach you.

We send an email confirming your order the day your order is received. When your order ships we send a second email with your paid invoice and information to track your order.

If you have any questions or problems, please email us at orders@anchorco.com.

Where can I buy your products locally?

We do not have any retail locations. We are happy to meet all your anchoring needs with the anchorco.com website.

Do you ship outside the United States?

We do not ship internationally outside of the USA.

What do I do if a product arrives broken or something is missing?

Please email us at orders@anchorco.com and our Customer Service department will be happy to assist you.

How safe is it to use a credit card on your site and to establish an account with you?

Our shopping cart is powered by Shopify, one of the most respected eCommerce platforms. It uses state of the art encryption and privacy tools to secure your purchase and your online account with us.

How do I reach you with questions or concerns?

If you have any questions or problems, please email us at orders@anchorco.com.